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yesterday 18:31 (27 hours ago)
how to login
how to login to live agent dashboard
1
yesterday 05:26 (40 hours ago)
I cant click send or chat while creating a ticket...its not working...i cant create a ticket.
I cant click send or chat while creating a ticket...its not working...i cant create a ticket. I have entered all info. I am on linux and chrome broswer. Doesn't work in firefox also. I'm really sorr...
5
Jul 27 (2 days ago)
ldap / ntlm
it is posible to map users from ldap database use local db or Active directory(ldap) acount for autenticate agents/usersoptional use ntlm autentification for users and agents
3
Jul 26 (2 days ago)
How can I activate the forum in live agent ?
with the latest version of live agent there is mention of a forum function, can you tell me how to activate it ?Thanks
3
Jul 26 (3 days ago)
Knowledge Base
Can we customize the knowledge base landing pages so that they can say our company brand instead of quality unit?
3
Jul 26 (3 days ago)
Hello I want to learn more info about reseller?
Hello I live from istanbul city in turkey.. I have website design company.. I was read reseller plans. good for me but I just want to know more info about that...when I was reseller...than. I need web...
3
Jul 26 (3 days ago)
can I install LIveAgent on a 1and1 hosted package?
Currently have business package with 1 and 1
1
Jul 26 (3 days ago)
Not able to add email accounts
Hi, I have tried to setup new email accounts in the helpdesk, but it's not working. After i have entered the pop,smtp, email settings. I start test but still it's saying sending test email. Not comple...
3
Jul 25 (4 days ago)
Translation
Next very good quality product.Please explain if this is possible and how difficult to translate LiveAgentto other languageRegards
9
Jul 25 (4 days ago)
Partner ID
hi you can help me pleaseI am looking for ture Adjustment where I can automatically switch ID is wearing.So from his partner.picture:http://www.liveway.de/test.png
1
Jul 24 (5 days ago)
recurring commisions
Is this setup possible in PAP?An affiliate gets 12% for new customers or initial sales, and then 6% on sales to that same customer for a specified period of time?Thanks,
1
Jul 24 (5 days ago)
Purchasing
Has anyone had problems with [FONT=&quot]SWREG and Digital River whilepurchasing this product? I see some interesting reviews out there.[/FONT]
1
Jul 24 (5 days ago)
Need to get started Fast ...
Please help I need to get started fast. Need to do it myself. Just want to set things up simple and quickly put code on my site. Please tell me what to do, first. and how to accomplish this.
1
Jul 24 (5 days ago)
Posting to Facebook does not work
I followed the instructions to connect Facebook to LiveAgent; however, the program does not let me post - says I don't have permission or something to that effect. Please advise. Hello Dave, Can you...
3
Jul 23 (6 days ago)
How do we see the commission due for last month?
We pay commissions monthly. How do I see what is due just for last month?
1
Jul 23 (6 days ago)
Installing PAP and Authorize.net
I just ordered PAP and am trying to set it up with Authorize.net, I added the plugin per your instruction but I am stuck at 2. adding Silent Post URL What should the silent post URL be that I add to A...
1
Jul 23 (6 days ago)
Can we connect with XMPP/Jabber, like Pidgin?
Can we connect with XMPP/Jabber, like with the Pidgin client, or through the Messenger included in Windows 8? I am sorry, but unfortunately neither of the options you mentioned are currently available...
1
Jul 23 (6 days ago)
popup contact form in Live Agent Hybrid
How can I set the contact form to be in popup window?Thank you.
7
Jul 23 (6 days ago)
Workreport based on the clients domain.
Hi,As a former SupportCenter user I am really missing the ability to create a work report based on my clients e-mail domain./Jens.
1
Jul 23 (6 days ago)
tracking not work
After I edit some features, clicks tracking and sales/lead tracking do not work. Before, only clicks tracking did not work, but sales/lead tracking did work. I did copy and paste both codes at the foo...
1
Jul 23 (6 days ago)
How to share photos?
Please explain briefly, thanks!
1
Jul 22 (7 days ago)
Source code license
Do you provide source code license ?We would like to customize ourself some feature.
1
Jul 22 (7 days ago)
campaign set up
I am trying to set up a new campaign. I want to track the sign up of resellers via our affilaites. The sign up page on our site is http://mymobweb.com/index.php/Affiliates/. Is track as simple as addi...
1
Jul 21 (7 days ago)
Can the ranking link at the bottom of a support email have a custom text?
It only shows up as a plain link with no description - people would hardly know what it is used for. We would like to tell users they can click on it to rank the agent. Is there any way this can be d...
2
Jul 21 (8 days ago)
The two other agents on our system don't appear to have auto refreshing sometimes?
We have LiveAgent and we have 1 admin plus 2 agents. The other two are saying that when on the home tab, the visitors don't appear to be auto refreshed - is there a problem?
3
Jul 20 (8 days ago)
Agent can Delete?
Looks like an agent can easily delete knowledgebase items etc as well as tickets.Surely not right?
1
Jul 20 (9 days ago)
tickets do not show up in "My tickets"
some tickets, e.g.http://support.qualityunit.com/ticket_9qU4J00zyRbxK1x8do not show up in my ticket history
1
Jul 20 (9 days ago)
Does the Search only work against the Keywords entered?
Surely it should also parse through the title/body of the content and return answers based on match?
3
Jul 20 (9 days ago)
I would like to have some way to put custom images in different contents of the site to chat when you are online or offline?
A figure for when the agent is online chat and one for when the agent is offline.
1
Jul 19 (10 days ago)
What to do with "jobs.php.x" files in server root
my server root gets filles with thousands of "jobs.php.123" files - is there a way to remove them automatically?
1