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Aug 29 (3 days ago)
How can I create a rule when a customer replies.
I'm trying to create a rule that sends a mail to me, when a customer replies a ticket without any change on the state of that ticket. I've found a way to receive an email by changing the state, on a n...
1
Aug 28 (3 days ago)
I cant click send or chat while creating a ticket...its not working...i cant create a ticket.
I cant click send or chat while creating a ticket...its not working...i cant create a ticket. I have entered all info. I am on linux and chrome broswer. Doesn't work in firefox also. I'm really sorr...
5
Aug 27 (4 days ago)
Invitation and Chats if agents are offline
I love the invitation functionality, but I have missed two requests to chat by accident. Is there a way to automatically route an unanswered Invitation to the Offline Chat/Contact form? thanks! Auto...
1
Aug 27 (5 days ago)
compra
yo pedi un articulo por aqui y no me a llegado ni me llaman ni nada es el re2019588993se pedi un articulo y no es resibido notisias podrian ayudarme re2019588993se relo
2
Aug 26 (6 days ago)
How do I update m CC?
Hello? Hi Shean, Please follow the instructions on this link: http://support.qualityunit.com/333727-How-to-change-payment-details-for-my-order David.
1
Aug 23 (8 days ago)
Posting to Facebook does not work
I followed the instructions to connect Facebook to LiveAgent; however, the program does not let me post - says I don't have permission or something to that effect. Please advise. Hello Dave, Can you...
3
Aug 22 (9 days ago)
Chat button not appear after upgrade LA to latest version.
Hello, After upgrade LA to latest version, ALL my chat button not appear all of sudden. Kindly advice Thanks Rgds, As Aziz In your case the problem is with suhosin module on your server. Setting...
1
Aug 22 (10 days ago)
Can we connect with XMPP/Jabber, like Pidgin?
Can we connect with XMPP/Jabber, like with the Pidgin client, or through the Messenger included in Windows 8? I am sorry, but unfortunately neither of the options you mentioned are currently available...
1
Aug 19 (12 days ago)
Question about a feature suggestion.
Hello, I'd like to know when this suggestion will be made it by you. http://support.qualityunit.com/321871-Make-rules-based-on-a-field-from-contact-form Thanks! Hello Sebastian, Unfortunately curr...
1
Aug 12 (19 days ago)
Deliver your loving wishes to your mother with fresh flowers
Express your best love and affection to your adorable mother on this Mother’s Day with the various kinds of Flowers Bouquet and make her feel alive and happy. Send Mother’s Day Flowers to Brazil at ri...
not commented yet
Aug 12 (19 days ago)
Deliver your loving wishes to your mother with fresh flowers
Express your best love and affection to your adorable mother on this Mother’s Day with the various kinds of Flowers Bouquet and make her feel alive and happy. Send Mother’s Day Flowers to Brazil at ri...
not commented yet
Jul 31 (31 days ago)
Integrate amember or wordpress
Hello I've tried to integrate amember membership software with live agent and you very kindly added password field to your API (see here: http://support.qualityunit.com/064682-Add-password-field-to-R...
6
Jul 31 (32 days ago)
Errors log Pounding on Apache
I have a 8.5 gig of log error files in the last month. Error:it says "function.mysql-real-escape-string]: This function isdeprecated; use mysql_real_escape_string() instead."LiveAgent: 1.1.5...
5
Jul 31 (32 days ago)
Liveagent User Manual
I just purchased and installed LiveAgent. Is there a User Manual? I see theInstallation Manual, but nothing on how to use the application.
1
Jul 31 (32 days ago)
How to integrate Live Agent and Support Center?
We have purchased support center but we want to know when live agent isoffline, can system directly send the user to support center?Are these two products well integrated?Thanks.
1
Jul 31 (32 days ago)
hi hello
Just wanted to you all know that I chatted with ixwebhosting.com live chatsales person and I am very impressed with them. Might move my hostingaccount over there. thanks cielo00 [[http://www.webhostin...
1
Jul 31 (32 days ago)
questions
A couple quick questions I'm hoping to get answered... I just purchased this product and was wondering if the user has the optionto have a transcript of the chat emailed to them? and in my "membe...
1
Jul 31 (32 days ago)
New Verison
I have been debating on purchasing your product for my company. I noticeyou said a new version will be available soon. If I purchase the currentversion will have to pay again for the new version? Also...
1
Jul 28 (34 days ago)
how to login
how to login to live agent dashboard
1
Jul 27 (35 days ago)
ldap / ntlm
it is posible to map users from ldap database use local db or Active directory(ldap) acount for autenticate agents/usersoptional use ntlm autentification for users and agents
3
Jul 26 (36 days ago)
How can I activate the forum in live agent ?
with the latest version of live agent there is mention of a forum function, can you tell me how to activate it ?Thanks
3
Jul 26 (36 days ago)
Knowledge Base
Can we customize the knowledge base landing pages so that they can say our company brand instead of quality unit?
3
Jul 26 (36 days ago)
Hello I want to learn more info about reseller?
Hello I live from istanbul city in turkey.. I have website design company.. I was read reseller plans. good for me but I just want to know more info about that...when I was reseller...than. I need web...
3
Jul 26 (36 days ago)
can I install LIveAgent on a 1and1 hosted package?
Currently have business package with 1 and 1
1
Jul 26 (37 days ago)
Not able to add email accounts
Hi, I have tried to setup new email accounts in the helpdesk, but it's not working. After i have entered the pop,smtp, email settings. I start test but still it's saying sending test email. Not comple...
3
Jul 25 (37 days ago)
Translation
Next very good quality product.Please explain if this is possible and how difficult to translate LiveAgentto other languageRegards
9
Jul 25 (37 days ago)
Partner ID
hi you can help me pleaseI am looking for ture Adjustment where I can automatically switch ID is wearing.So from his partner.picture:http://www.liveway.de/test.png
1
Jul 24 (38 days ago)
recurring commisions
Is this setup possible in PAP?An affiliate gets 12% for new customers or initial sales, and then 6% on sales to that same customer for a specified period of time?Thanks,
1
Jul 24 (38 days ago)
Purchasing
Has anyone had problems with [FONT=&quot]SWREG and Digital River whilepurchasing this product? I see some interesting reviews out there.[/FONT]
1
Jul 24 (38 days ago)
Need to get started Fast ...
Please help I need to get started fast. Need to do it myself. Just want to set things up simple and quickly put code on my site. Please tell me what to do, first. and how to accomplish this.
1