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When the email Invoice and On payout is sent

In the email templates there you can find the template of email called Affili...
Home -> Post Affiliate Pro -> Frequently asked questions -> Transactions & Payouts

Error when adding Google Analytics code to affiliate panel.

Post Affiliate Pro uses Smarty template engine (https://www.smarty.net/) so s...
Home -> Post Affiliate Pro -> Troubleshooting

When I pay for the software online, where am I able to download it?

You can download all our products right after your order is processed in our ...
Home -> Ordering, Payments, Receipts

Error when loading merchant panel

If you get a screen like the one bellow (see 'Error screen') it means that so...
Home -> Post Affiliate Pro -> Troubleshooting

Error/blank page when previewing rebrand pdf banner

When I want to preview a re-branded PDF banner, I get this error (or simply b...
Home -> Post Affiliate Pro -> Troubleshooting

Call javascript method when click tracking was executed

Some of our customers need to call javascript functions after the click track...
Home -> Post Affiliate Pro -> Tips & Tricks -> Custom integrations & tracking scripts

When will I receive push notifications from the Post Affiliate Pro iOS/Android app?

Customers often ask us when they will receive a push notification from their ...
Home -> Post Affiliate Pro -> Mobile applications

No captcha image visible when requesting new password for merchant or affiliate

If you forget a password to your merchant or affiliate login into Post Affili...
Home -> Post Affiliate Pro -> Troubleshooting

Got fatal error 1236 from master when reading data from binary log

In case your Mysql or Mariadb replication crashed with following error, here ...
Home -> Developers help -> Server Administration -> Mysql

When Suhosin extension is loaded, system temporary directory needs to be available

First create temporary folder with all permissions (777) on your server, It c...
Home -> Post Affiliate Pro -> Troubleshooting

Data are not exporting (Export to CSV button)

If you have trouble doing export via "Export to CSV" button with result: som...
Home -> Post Affiliate Pro -> Troubleshooting

Why the 'Parent affiliate' field does not show up when editing an affiliate?

The only reason why there is no "Parent affiliate" field when you are trying ...
Home -> Post Affiliate Pro -> Frequently asked questions -> Affiliates

What is SEO string for (when creating or editing a text link, image or flash banner)?

When you create or edit a text link (image or flash) banner, there is a possi...
Home -> Post Affiliate Pro -> Frequently asked questions -> Banners & Links

Accepted payment methods

We currently accept all major credit cards, PayPal, and wire transfer. Please...
Home -> Ordering, Payments, Receipts

How to debug networking issues when Post Affiliate Pro is very slow or not loading (Cloud accounts)

In case your Post Affiliate Pro cloud account is slow or not loading at all, ...
Home -> Post Affiliate Pro -> Troubleshooting

Transferring affiliates data from one domain to another in case of tracking the sale

To track the sales you have to do two steps - click tracking code has to be i...
Home -> Post Affiliate Pro -> Troubleshooting

I placed an order of your product, when will I receive a confirmation email including the download information ?

Ordering process works the following way: 1. You place an order 2. Our ...
Home -> Ordering, Payments, Receipts

Viewing Affiliate Activity

Video will show you how to watch affiliate activity. Video Transcript ...
Home -> Post Affiliate Pro -> Video Tutorials

Register click commission only in case the sale was made

Sometimes you want to pay affiliates per click too. This is quite usual, but ...
Home -> Post Affiliate Pro -> Tips & Tricks

PAPVisitorId

When a customer clicks on an affiliate link/banner (https://support.qualityun...
Home -> Post Affiliate Pro -> Programmers documentation

What is IPN?

Instant Payment Notification (IPN) allows you to automate certain aspects of ...
Home -> Developers help -> Other

Fatal error: Cannot access parent class

Are you receiving error mentioned in the field? Fatal error: Cannot access ...
Home -> Post Affiliate Pro -> Troubleshooting

Understanding Empty Referrer URLs

Introduction An empty referrer URL is not necessarily an issue. Several reas...
Home -> Post Affiliate Pro -> Frequently asked questions -> Tracking

eAccelerator module installed at server

We know about existing problems when there is eAccelerator module installed a...
Home -> Post Affiliate Pro -> Troubleshooting

Error on installation: Could not create directory ../accounts/default1/cache/ (safe mode)

Error on installation step Create account: Could not create directory ../acco...
Home -> Post Affiliate Pro -> Troubleshooting

Uploading files with FrontPage

When using FrontPage for uploading files to your server, you can encounter pr...
Home -> Post Affiliate Pro -> Troubleshooting

Import lifetime relationships

Sometimes when you are using the lifetime commissions (https://support.qualit...
Home -> Post Affiliate Pro -> Programmers documentation -> API -> Examples -> Feature and plugin specific

2. Brainstorming

Don't underestimate this step! You should have a plan what you want to achiev...
Home -> Post Affiliate Pro -> Setting up the system

SSL certificate not work in my browser

URL like https://myaccount.postaffiliatepro.com is not working in my bro...
Home -> Post Affiliate Pro -> Hosted accounts -> Troubleshooting

.htaccess file in root directory of your installation is not working properly.

Since version 5.3.27.6 we've gradually moved all the custom files (like templ...
Home -> Post Affiliate Pro -> Installation and upgrade -> Troubleshooting
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