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Frequently Asked Questions
In this section we will try to answer all frequently asked questions about SupportCenter.
Are SupportCenter files encoded?
Can I cancel monthly payments for hosted SupportCenter at any point of time ?
Can I customize the look of SupportCenter ?
Can I have a drop down box on my web page so that the inquiry will go to different departments?
Can I resell custom branded copies of SupportCenter ?
Can I retrieve data from hosted SupportCenter account to standalone installation ?
Can I upgrade from Free version to Unlimited ?
Can we install SupportCenter on Windows Server ?
Can we use SupportCenter with MSSQL database ?
Do we need a web server to run your software?
Do you have a Users Manual?
Do you offer Installation and Upgrade Service?
Do you provide additional language packs for SupportCenter ?
Do you provide Hosted License of SupportCenter?
How can I get Unlimited version of SupportCenter for FREE ?
How can I increase memory limit in my php ?
How can I protect against spammers ?
How is SupportCenter protected against war of autoresponders ?
How many licenses do we need if we want to receive mails from many domains ?
How often should be executed jobs.php ?
How should I define regular expression condition in parsing rule ?
How to create public and private campaign?
How to use "My email gateway"?
I would like to know how do I change the user agent?
Is source code of SupportCenter included and can I modify the code?
Is there a way to change the due date of a ticket in Support Center?
What are the Minimum Hardware Requirements?
What is difference between Free and paid version of SupportCenter ?
What is the learning curve like? How long will it take to learn to use the software efficiently?
What should I check if my SupportCenter doesn't work correctly ?
What should I do, if I want to move installation of SupportCenter to another domain ?
When I come to the page where I enter Temperary Directory I get an error: Directory /tmp/ doesn't exists
Where are your hosted server located ?
Where can I configure the timezone of Support Center?
Where can I download free version of SupportCenter ?
Where can I download latest version of SupportCenter ?
Why I'm not able to login to SupportCenter Free Edition ?
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