Support Center is powerful and easy-to-use help desk software.
It allows you to take control of your company email inbox,
and productively handle interactions between you and your clients.
Very easy to learn and to use, intuitive, and powerful,
Support Center can load and organize all your company emails.
Your support
agents can easily read, quote and reply the tickets, view the history of
communication with customer or prospect, escalate ticket to higher level, and
much more.
This manual will guide you through the process of
Installation, how to Get started and it explains all its Features.
It also contains section Troubleshooting that will help you
solve the most common problems.
Support Center is a product of Quality Unit.
If you have problems or questions that were unanswered by
this document, feel free to write to us at:
support@qualityunit.com.
Support Center web page:
www.qualityunit.com/supportcenter/