Customers compaining for "Empty response received from server"

Sep 27, 2012
Nimesh Patel wrote
Hello Guys,<br /> <br /> We are using your post affiliate pro for our customers,<br /> <br /> They are continuously complaining about &quot;Empty response received from server&quot; on chrome browser, the rest are working fine,<br /> <br /> when our development team had researched that if &quot;AdBlock&quot; plugin is active on chrome it shows this message and customers are not allowed to login or register,<br /> <br /> I had added link of image showing that issue, i had also pointed on that pluing , if i disable the plugin everything is working fine,<br /> <br /> Can you please let me know the solution for it, as lots of people complaining about it?<br /> <br /> Screenshot : <a href="http://screencast.com/t/w4sSJ2Tf5">http://screencast.com/t/w4sSJ2Tf5</a><br /> <br /> Regards,<br /> <br /> Nimesh
Reply
18 Answers
Sep 27, 2012
Brano Nemec agent wrote
Yes.. Adblock plugin is blocking Post affiliate Pro4<br /> I see that you have a really old old PAP4 version. So i recommend<br /> to update your application onto the latest version.<br /> <br /> In case of any further questions. please contact our support at support@qualityunit.com<br />
Dec 19, 2012
Andrei Ștefan wrote
Hi Brano,<br /> <br /> It seems the latest Adblock is blocking the hosted version of PAP. <br /> <br /> AdBlock 2.5.52<br /> PAP trackjs URL: vacantereduse.postaffiliatepro.com/scripts/trackjs.js<br /> <br /> In the Inspect / Network Tab, the trackjs appears as read (Status Pending). If I disable Adblock, it loads correctly.<br /> <br /> Can you fix this?<br /> <br /> Thanks,<br /> Andrei
Dec 19, 2012
Ladislav Acs agent wrote
I am not sure if we can do anything about it [AdBlock is not our product :) ], but I will transfer this issue to the developers' department.
Dec 22, 2012
Andrej Harsani agent wrote
Yes, we plan to make tracking URL completely customizable.
Feb 18, 2013
Andrei Ștefan wrote
Hi Andrej, Laci and Brano,<br /> <br /> I have promoted Post Affiliate Pro to all our clients in Romania, for the Daily Deal Market. Right now I have mixed feelings about this because we are losing on average around 10% of the sales (which is the approximate rate of adoption for AdBlock in Romania). <br /> <br /> I kindly ask you to prioritize this issue, as there are countries with even a 22% AdBlock adoption rate. See here: <a href="http://www.quora.com/What-is-the-percentage-of-Internet-users-that-employ-AdBlock-Plus-or-similar-ad-blocking-plugins">http://www.quora.com/What-is-the-percentage-of-Internet-users-that-employ-AdBlock-Plus-or-similar-ad-blocking-plugins</a><br /> <br /> 22% is a lot of money. Even 10% is a lot of money. Please don&amp;#39;t force us to deploy another Affiliate Tracking Tool.<br /> <br /> Thanks,<br /> Andrei
Feb 19, 2013
Andrej Harsani agent wrote
thanks for suggestion, I will try to increase prio of this.
Mar 14, 2013
Andrei Ștefan wrote
Any updates on this, Andrej?
Mar 19, 2013
Andrej Harsani agent wrote
we will start with this next week
Apr 25, 2013
Andrei Ștefan wrote
Hi Andrej,<br /> <br /> It seems the solution is simpler than I thought. We just need to get all the PAP critical URL's whitelisted in the standard AdBlock filter lists.<br /> <br /> I have started the conversation, please contribute with all the URL's that need to be whitelisted, by joining here: <a href="http://forums.lanik.us/viewtopic.php?f=64&amp;t=12093">http://forums.lanik.us/viewtopic.php?f=64&amp;t=12093</a><br /> <br /> This forum belongs to the maintainers of the most popular Filter List, the one that is blocking PAP, called EasyList.<br /> <br /> Thanks,<br /> Andrei
Apr 26, 2013
Matej Kendera agent wrote
Thank you for your effort, we didn't know that it is enough to write to easylist forum.<br /> But we still have plan to implement possibility to set own name for &quot;scripts&quot; directory.
Apr 26, 2013
Andrei Ștefan wrote
Hi Matej,<br /> <br /> The problem is not only the name of the directory, but all the tracking files. For example track.php is blocked as well.<br /> <br /> And you have to change the DEFAULT setting, as merchants won't know about these issues. You have to take care that the default installation works out of the box.<br /> <br /> Please read my last post from here: <a href="http://forums.lanik.us/viewtopic.php?f=64&amp;t=12093">http://forums.lanik.us/viewtopic.php?f=64&amp;t=12093</a><br /> And please join the discussion, by specifying all the scripts that must be whitelisted.<br /> <br /> Thank you,<br /> Andrei
Apr 26, 2013
Matej Kendera agent wrote
I don't see track.php in adblck easy list.<br /> <a href="https://easylist-downloads.adblockplus.org/easylist.txt">https://easylist-downloads.adblockplus.org/easylist.txt</a><br /> I see there only one new Post Affiliate Pro 4 file 'clickjs.php' but this file is using only in our dev tracking testing.
Apr 26, 2013
Andrei Ștefan wrote
I see the following:<br /> <br /> /track.php?click=*&amp;domain=*&amp;uid=$xmlhttprequest<br /> /track.php?uid=*.*&amp;d=<br /> <br /> Please also check the official Chrome AdBlock custom filters list, the first from here: <a href="https://code.google.com/p/adblockforchrome/wiki/ListAuthorContacts">https://code.google.com/p/adblockforchrome/wiki/ListAuthorContacts</a><br /> <br /> When AdBlock is installed these two lists are enabled by default: Chrome AdBlock custom filters and EasyList.<br /> <br /> I showed you the way, I hope you will get to the bottom of this issue, with all of it's possibilities.<br /> <br /> Andrei
Apr 26, 2013
Matej Kendera agent wrote
PAP tracking doesn't do request for &quot;track.php?click=&quot; or &quot;track.php?uid=&quot;
Apr 26, 2013
Andrei Ștefan wrote
Ok. Pretty please, make sure that a default PAP installation (or hosted) works perfectly with a default Adblock installation.
Apr 26, 2013
Matej Kendera agent wrote
I have tested it, and for me it is working also with Adblock. Do you have any problem with your Post Affiliate Pro when adblock is enabled?
Apr 26, 2013
Andrei Ștefan wrote
Yes, see screenshot.
Apr 26, 2013
Matej Kendera agent wrote
What screenshot? Do you mean old from first message? <br /> Do you have updated adblock lists? For me it is working.