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Frequently asked questions

How to integrate Post Affiliate Pro with 3rd party affiliate networks?
There have been several customers who are members (affiliates) of different 3rd ...
Installation vs. Integration
Since some people used to mistakeIntegration for Installation therefore this art...
How can the affiliates order the campaigns by date in descending order?
If an affiliate wishes to order the campaign by date so the list starts from the...
How to assign an affiliate into multiple commission groups easily
This is possible by editing an affiliate in Affiliate Manager and setting a desi...
Referer URL is empty
This is actually not an issue. There might be several reasons why the referer UR...
How to add News content to the old themes?
The news content can be added to any other theme as well. You need to add {widge...
How to modify the Traffic Overview in the Home screen of the affiliate panel?
You will need to edit the template called period_stats.stplthat you can find at ...
Can I use JavaScript code in template files of Post Affiliate Pro?
You can use a JavaScript code only in the .stpltemplate files of Post Affiliate ...
Can I use "if" statements in the email templates of Post Affiliate Pro?
There was a question like this: Is there a way to write an _if then_ statement r...
How to change the default size of campaign's Long Description window?
The default size of campaign's Long Description window that shows in the affilia...
What is the Referrer in the list of Commissions?
As you may have noticed, there is a possibility to show additional columns at _T...
Why is PAPVisitorId cookie not overwritten using the "Overwrite cookie" option?
The Overwrite cookieoption overwrites only the affiliate info stored inPAPVisito...
How to disable tracking of impressions?
If you do not wish totrack impressions (http://support.qualityunit.com/348106-Im...
Why do I see different click commissions in the commission list?
Click commissions in the Commission list for the same day, same IP, same affilia...
How to set up cron job on a Windows server?
Windows server uses "Task Scheduler" that provides the ability to sche...
What is the Cron job for?
If you want to be able to run periodic tasks, such as sending daily, weekly or m...
Why do I see 'Banner deleted' message in a transaction?
The "Banner deleted" message may occur in a transaction in the followi...
SSL certificates - how to use secure connection?
To use a secure connection ( https:// ) you need anSSL certificate. In most case...
How to assign non-referred affiliates to a specific affiliate
If you wish the non-referred affiliates to be assigned to a specific (default) a...
How to set up amazon simple email service (amazon SMTP) in Post Affiliate Pro?
If you want to use SMTP e-mail configuration and you wonder how to set it up usi...
How to use different logo in the mini-site and affiliate login page?
The logo that you may upload in the merchant panel at Configuration > Design ...
What is ;T;N or ;T;T for in the language file?
By default all of the rows in the language file end with: ;N;N The first letter...
Can I translate Post Affiliate Pro for Quality Unit
Yes you can and you are very welcome!We offer Post Affiliate Pro 4 Professional ...
How to create nofollow links
Some merchants wish to createnofollow links (http://en.wikipedia.org/wiki/Nofoll...
What is the {$extra_data1} and {$extra_data2} for in a banner's Destination URL ?
The{$extra_data1} and {$extra_data2} can be used to forward some value to the me...
Is it possible to prohibit commission if affiliate is the purchaser?
Some merchants want to prevent the affiliate to earn commission if the affiliate...
Is it possible to track if somebody watched a video
Yes, it is. Online video players usually allow you to hook to various events usi...
How to disable the creation of flash cookie?
Sometimes some websites do not allow the creation of flash cookies so you need t...
How to define country-specific commissions?
Post Affiliate Pro provides you the ability to provide country-specific commissi...
How to assign visits of a web page to a particular affiliate and campaign?
You can use the following type of click tracking code in the particular webpage:...
How to connect the mobile application to my Post Affiliate Pro
If you have a mobile phone with the Internet connection, you might like ourmobil...
How to setup Cron job at GoDaddy
STEP 1 Login to your GoDaddy. Navigate to Hosting and then to Manage account. ...
How to payout affiliates
Lot of our customers are unsure if they are paying their affiliates out correctl...
Why I can not see the password field at the signup form
There is no password field for the signup form, users can not set their password...
How to change title of the Mini-Site
If you want to change the title of the mini-site, it means this: You will nee...
What is difference between Leased and owned license ?
Leasedversion of license is valid just one year and if you want to continueusing...
Is it possible to recover the deleted affiliates?
Before deleting any data in Post Affiliate Pro, you are asked if you really want...
I want to have affiliate panel in more languages. Is it possible?
Yes, it is possible. Import all languages which you need (Merchant panel: Config...
How can I use mini-site in multiple languages?
If you want to view mini-site in other language than default, you have to add th...
How to create Custom Page/URL Page
You will need to log into your merchant panel, click configuration > affiliat...
How to setup multitier commissions (MLM structure)
If you want to offer a multi-level marketing (tier (http://support.qualityunit.c...
Which integration method for PayPal should I use?
On the pagehttp://addons.qualityunit.com/integration-methods (http://addons.qual...
How does the tracking work?
1. You set up somecampaigns (http://www.postaffiliatepro.com/introduction-videos...
It seems so, that your cron is not running. Please setup your cron properly
This message is considered as an error message by many users. However, this is j...
How to purchase Full integration?
If you want to purchase a Full integration service within the purchase or you de...
Where do I find the campaign IDs ?
Navigate in your merchant panel to Campaigns > Campaigns manager and click th...
How to add affiliates from other affiliate softwares to Post Affiliate Pro
There are 4 ways how to do it: 1. they can sign up at your new signup page (it ...
How does the timezone/timestamps of sale notifications work?
This picture shows exactly what time stamps will receive merchant and affiliate ...
Is it possible to manually create a recurring commission?
Yes, this scenario is possible the following way: 1) set up a cron job -> mor...
How to set/modify parent affiliate
If you need to modify parent affiliate or you want to manually add new affiliate...
When the email Invoice and On payout is sent
In the email templates there you can find the template of email called Affiliate...
How can I change date format?
Go to merchant panel -> configuration-> languages -> edit your language...
Where can I find my license ID?
Login to our members area at http://members.qualityunit.com/customer/ and each p...
Paused campaign
If a campaign is in 'paused' status, then it is still visible to the affiliates,...
Why the quick report is different to daily report when filtering data?
The default time zone for Post Affiliate Pro is Los Angels. In the quick report...
How to automatically approve commissions after user defined period?
Scenario: I'm merchant that sales goods and I offer 30 - days money back guarant...
How to force choosing commission by product ID
This feature was added in version 4.2.7.3 - it was possible before to choose cam...
What is SEO string for (when creating or editing a text link banner)?
When you create or edit a text link banner, since the Post Affiliate Pro 4 versi...
Is it possible to track clicks/sales if my website (PAP installation) is on another domain than shop?
it's no problem if installation of PostAffiliate Pro is on another domain then s...
How to set Campaign/ProductID for a single PayPal button
If you want to pick the correct campaign for each PayPal button then simply add ...
What are the codes for !PAYOUTOPTIONID
The !PAYOUTOPTIONID must be: paypal -> 8444af30 check -> 8667d045 moneyb...
How can i send an email to a specific group of affiliates
If you want to send a mass email to a specific group of affiliates you will need...
Canceling recurring commissions
If you want to cancel recurring commission you have to delete it from Transactio...
Do I need more licenses if I want to track more domains?
You need more licenses only in case youwant to install application to more domai...
How can affiliate get direct sub-affiliate
Post Affiliate Pro support multi tiers - this mean, each affiliate can be in the...
How to setup default language for list of countries
To setup default country in country listyou have to modify it in merchant panel ...
How to display Terms and Conditions in different languages
In your Merchantpanel navigate to Start -> Configuration -> Languages &...
How to delete cookies?
As you already know, after clicking on affiliatelink, the cookies are created (a...
How to change the URL of the subaffiliate signup link?
When an affiliate clicks in the home page of the affiliate panel the 'Signup Sub...
How to configure Gmail SMTP settings
If you want to use SMTP e-mail configuration and you wonder how to set it up wit...
What is Referral ID and how to use it
The Referral ID is very important feature.Each affiliate has his/her _unique ID_...
How to buy and activate bought feature
1.Click on Features in Merchant panel. 2.1 Click on Buy Feature 2.2 Click Buy s...
Is it possible to create multiple merchants in Post Affiliate Pro 4 ?
Yes, it is possible. 1. You will need to activate featureMultiple merchants (htt...
How many domains can I use PAP on at one time?
Important is to mention, that PAP can track sales/clicks/leads on multiple domai...
Why the 'Parent affiliate' field does not show up when editing an affiliate?
The only reason why there is no "Parent affiliate" field, when you are...
Why I can sometimes see "Parent affiliate" in signup page and sometimes not
This is not a bug. It is caused by cookies. Let me explain it to you. What is...
Is it possible to track channel(subid), data1 and data2 with replicated sites?
Unfortunately it is not possible, since there is no way, how to carry the URL pa...
Is it possible to make any customization? Is source code encoded?
No, it is not possible to make any customization, since the source code from ver...
How to make my banner to open the new window (target attribute)?
You only need to add some code to the banners link. Banner format you can edit i...
Is there any difference between sale and lead tracking?
For sales and leads you can use the same code - sale tracking code.The differenc...
How can I use my older translation after updating?
If you update the Post Affiliate Pro, your older translations won´t be lost. In ...
Is possible to register click only in case user stays on page more than 30 seconds ?
Yes, It is possible to customize clicktracking code so, that the click will be r...
How to choose server where we will install PAP4 ?
Often customers ask us how fast server do they need, how much memory do they nee...
Why do the Direct Links not work?
First of all, it is essential to understand how the DirectLink URLs work. _Exam...
Why is Post Affiliate Pro demo not in English language?
Post Affiliate Pro demo (http://www.demo.qualityunit.com/pax4/merchants/login.ph...
What is the difference between unique and raw clicks?
Unique click = when a customer clicks an affiliate link or a particular banner f...
How do I find a campaign ID ?
In the merchant panel at Campaigns > Campaign manager > click "Edit v...
I want to use login form for affiliates in my site
To use login form for affiliates you will need to login as an affiliate, then go...
What does 'banner status' mean in the banner manager?
In the merchant panel at Banners > Banners manager you can come across the 'B...
Where do I find the affiliate id?
You have do the following: in the merchant panel at Affiliates > Affiliates m...
How to make the affiliate to pay an entry fee to sign up to my Post Affiliate Pro?
If anyone wishes to use Post Affiliate Pro in a way that the customer first has ...
How does PAP recognize campaign from click/sale/action?
Recognizing campaign from a click request Post Affiliate Pro (PAP) will try the...