Frequently asked questions

How to enable merchants to view the 'Affiliates in campaign' tab in their private campaigns ?

If you wish a merchant to view the "_Affiliates in campaign_" tab in their private campaign, then you (network owner) have to enable the "read" option for "User in commission group" permission in the role of the particular merchant. You can do this in Tools -> Roles window. You might need to create a copy of the "Default network merchant" role first by clicking the little icon next to it. When you create the role click on it and scroll down for "User in commission group" and check the "rea...

Remove About button from merchant panel menu

If you want to remove About button from Merchant Panel main menu, go to Start->Configuration->Design->Merchant panel theme->Edit or create a new theme->Search for system_menu.tpl and delete line: {widget id="About"}.

How does the invoicing work?

Before you create a new invoice, make sure that the invoice format is to your liking and that it includes all the details. You can do this under_ Configuration->Network Invoice Format->Invoice format_. There are 2 types of invoices you can edit there, the proforma invoice which is send when you generate the invoice by following these steps and then the real invoice which is sent once the invoice is marked as paid. To generate (create) the invoice in Post Affiliate Network you have to navi...

Can a network merchant has his own campaign categories?

Not exactly. This is because affiliates can see the categories. So if each merchant created his own categories, there would be a mess in the categories, as each merchant can create the very similar categories... Therefore this feature is only for network owner to provide a clearer view for affiliates. If you allow network merchants (in permissions) to be able to modify the categories, it will cause the same mess, as each merchant can change any category - this means, one merchant can change "dru...

How to create merchant with network owner privileges

1. Create role with network owner privileges Navigate to Merchant Panel > Start > Tools > Roles, create a copy of existing role and check All privileges for all rows. Merchant with these privileges will have the same privileges as a network owner. 2. Create merchant with owner role Navigate to Merchant Panel > Start > Tools > Merchants, Click Add merchant button. For merchant role choose the owner role you just created and for the account use the defa...