Troubleshooting

Most common tracking issues are described here (https://support.qualityunit.com/112875-Why-are-commissions-not-being-tracked), but in case of Post Affiliate Network there is one more thing that may interfere with tracking of clicks and sales. It is essential to realize, that each account (merchant account) has separate ID that you may see at Accounts > Account manager. Those accounts are independent of each other, therefore it is impossible to track a click, sale/lead if the affiliate b...

If you created a custom role for your merchants and allowed everything concerning the Banners, but they are still unable to upload files or create banners, then you should check in the particular roles the following permission: Db file Make sure, that this permission is set to All or at least write.

If you have a lot of website visits (generating a huge server load), your system might be slow and that is why you are supposed to use cron job for transaction processing. (See your merchant panel Tools> Integration> Cron job integration) The cron job processing works this way: - the time interval set for the cron defines how often the system processes all transactions - it is divided into two different processing sections - first time the application processes pending emails - second t...