Troubleshooting

The most common tracking issues are described [here](https://support.qualityunit.com/112875-Why-are-commissions-not-being-tracked). However, in the case of Post Affiliate Network, there is an additional factor that may interfere with the tracking of clicks and sales. Understanding Account IDs in Post Affiliate Network It is essential to understand that each account (merchant account) has a unique ID, which you can view at Accounts > Account Manager. These accounts operate independently of ...

If you have created a custom role for your merchants and granted all permissions related to Banners, but they still cannot upload files or create banners, please check the following permission in the role settings: Db file Ensure that this permission is set to All or at least Write.

If you have the downloadable license and your website receives a significant amount of traffic, resulting in high server load, your system performance may be impacted. To address this, it is recommended to use a cron job for transaction processing. (See your merchant panel: Tools > Integration > Cron Job Integration.) Cron job processing operates as follows: - The time interval set for the cron job determines how often the system processes all transactions. - Processing is divided into tw...