The most common tracking issues are described here. However, in the case of Post Affiliate Network, there is an additional factor that may interfere with the tracking of clicks and sales.
Understanding Account IDs in Post Affiliate Network
It is essential to understand that each account (merchant account) has a unique ID, which you can view at Accounts > Account Manager.
These accounts operate independently of each other. Therefore, it is impossible to track a click, sale, or lead if the affiliate banner or link (by which the customer is redirected to the merchant's e-commerce site) belongs to an account with the ID XYZ (i.e., not the default network-owner account), but the click and sale tracking code is missing the following line:
PostAffTracker.setAccountId('XYZ');Make sure to include the correct account ID in your tracking code to ensure accurate attribution of clicks and sales.
Default Account Reference
Alternatively, if you have the following line instead:
PostAffTracker.setAccountId('default1'); <== this refers to the network-owner account.Using the default1 account ID will attribute tracking to the network-owner account, not to specific merchant accounts.
How to Find the Correct Tracking Code
Each merchant can find the correct click and sale/lead tracking code within their merchant panel under Tools > Integration.