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Transactions & Payouts
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Transactions & Payouts
Canceling recurring commissions
If you want to cancel recurring commission you have to delete it from Transactions> Recurring transactions in merchant panel. If you use PayPal or WorldPay, or any other payment gateway based on sending IPN, you do not need to do anything - all is done automatically. Recurring and also cancellation of recurring commission is done automatically by payment processor so you even do not need to setup Recurring commission feature.
Is it possible to manually create a recurring commission?
Yes, this scenario is possible the following way: 1) set up a cron job -> more info in Tools > Integration > Cron job integration (only required on standalone PAP accounts) 2) activate the "Recurring commissions" feature at Configuration > Features > Recurring Commissions 3) Set up a recurring commission in a [campaign](https://www.qualityunit.com/postaffiliatepro/introduction-videos/adding-and-changing-campaigns/) for any 'per sale' or 'per action' type of commission 4) Afterwar...
Why do I see 'Banner deleted' message in a transaction?
The "Banner deleted" message may occur in a transaction in the following cases: 1) The transaction was added manually through the merchant panel or imported/uploaded (https://support.qualityunit.com/590767-Importupload-custom-transaction-update-transactions) from a .csv file 2) The campaign id was explicitly defined in the sale tracking code 3) A simple affiliate link (not a banner) was used to get to the merchant's e-commerce page 4) The product purchased matched a different campaign than...
Understanding Click Commissions in the Commissions List
As a user, you might come across click commissions with different values in the commission list and wonder why is that. This article aims to explain the reasons behind this and provide you with a better understanding of how click commissions are displayed in the commission list. Click commissions in the commissions list for the same day, same IP, same affiliate, and the same banner are summed up in order to avoid the database from growing too large. This is done for optimization reasons and ...
What is the Referrer in the list of Commissions?
As you may have noticed, there is a possibility to show additional columns at Transactions > Commissions via the "Edit view" option. There are many columns and among them, there is also the "Referrer" column. The Referrer column contains the HTTP_REFERRER (https://en.wikipedia.org/wiki/HTTP_referer) that identifies the page from which the customer proceeded to the thank you (order confirmation) page in which the sale tracking code (https://support.qualityunit.com/492724-General-sa...
When the email Invoice and On payout is sent
In the email templates there you can find the template of email called Affiliate - Invoice and Affiliate - On payout. The email Affiliate - On payout is sent always when you label some commission of an affiliate as paid. The affiliate will get notification that his commissions has been paid. If you want to send also the invoice, you need to specify its format in Configuration>Invoice format. When you label a commissions as paid, check the checkbox "Send generated invoices to affiliate"...
How to payout affiliates
Post Affiliate Pro itself does not have a payment processor or gateway integrated inside the panel. To pay out affiliates, it is needed to label commissions as paid, which will generate a mass pay file, which can be imported into any payment processor that supports this kind of file, e.g. PayPal. Once the commissions are labeled as paid and the mass pay file is generated, it is completely up to the merchant when, how, and in what form he'll pay out the affiliates. The commissions are calculated...
How to correctly setup EU VAT invoices
Post Affiliate Pro has a special setting to support VAT. You can activate it in the Configuration> VAT Handling section. The application will then activate a section in each affiliate's account where they can choose if they want to use VAT in their invoices or not. In case they want to use it, they will be able to define their VAT percentage and their VAT ID. When paying out your affiliates, Post Affiliate Pro will generate a different invoice for VAT and non-VAT affiliates. Nevertheless, ...