How to extend download period on self-hosted licenses

Your software download validity on your Downloadable license already expired? Feel free to renew your download validity anytime in the members area. This is the step by step guide how to do it.

  • Step one:

Navigate into the members area login screen and log into your account.

  • Step two:

Choose the product for which you would like to extend download period and click ''Extend download period''

  • Step three:

Pay for the update package

Now when you refresh the customer portal you should be able to download the installation package of the software again. That is it. If not, then please contact us at and send us the ID of your order and the ID of the license for which you were extending the validity.