Frequently Asked Questions

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How can I detect and handle fraudulent transactions?

Customer context: The customer is an online business owner using Post Affiliate Pro, concerned about the potential for fraudulent transactions harming their business. Customer: How can I detect and handle fraudulent transactions? Answer: Post Affiliate Pro offers a feature called Fraud Protection that detects fraudulent transactions. You can access this feature in the merchant panel by going to Configuration > Fraud Protection. You can find more information in our official documentation her...

Can I create and automate additional rewards for my partners' achievements on your platform?

Customer context: The customer uses Post Affiliate Pro for their partners and wants to understand if they can add and automate additional rewards based on their achievements. Customer: Can I create and automate additional rewards for my partners' achievements on your platform? Answer: Yes, with Post Affiliate Pro you can create and automate additional rewards for affiliates' achievements. The Performance Rewards feature (more information here: https://support.qualityunit.com/756351-Performance...

Can I set up a custom cookie duration?

Customer context: The customer is using Post Affiliate Pro and wants to customize the duration of cookies in their campaigns. Customer: Can I set up a custom cookie duration? Answer: Yes, you can set up a custom cookie duration in Post Affiliate Pro. The setting, which applies to specific campaigns, denotes the lifetime of cookies in days. For example, if you specify 14 days, the affiliate will get commissions for all sales done in the next 14 days after the visitor clicked on the affiliate li...

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