Troubleshooting Missing or Deleted Ticket IDs in the System
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I was unable to locate ticket ID "r7qxgn8c" in the system. The ticket does not exist or may have been deleted.
When I attempted to retrieve this ticket using the available tools, the system returned a 404 error indicating the ticket was not found. I also searched through the list of available tickets in the system, and this ID does not appear in any of the results.
To proceed with creating a knowledge base article, I would need:
1. A valid ticket ID that exists in the system
2. Or the ticket details (subject, problem description, and internal solution note) provided directly
Please verify the ticket ID and try again, or provide the ticket information directly so I can generate the knowledge base article.