How to Verify and Locate Valid Ticket IDs in the LiveAgent System

The ticket ID "WQB-THLDT-738" does not exist in the LiveAgent system. I was unable to retrieve this ticket to analyze the knowledge gap and generate a knowledge base article. To proceed, please verify the correct ticket ID. The system contains tickets with IDs such as: - jyqvq5dz - 6stgyz98 - w16wy2wd - gr1gl98h - 08pcw0a0 - And many others Please provide a valid ticket ID from the system, and I will be able to retrieve all messages, analyze the internal notes, and generate the appropriate HTML knowledge base article.