If you have forgotten your username for the merchant or affiliate panel, you can retrieve it from the login page of either affiliate or merchant panel:
On the login page, click the Forgot Password link located below the form.
On the next page, please enter your email address and the characters from the captcha image in the fields provided at the bottom of the form.
Your username and instructions for resetting your password will be sent to your email inbox after you click the Request New Password button.
The email will contain a link that you need to click. This link will take you to a form where you will be prompted to enter your username (email address), new password, confirm the new password, and the correct code from the captcha image:
After successfully submitting this form, your details will be updated and you will be able to use your new password to log in to your account.