In case your Post Affiliate Pro cloud account is slow or not loading at all, there can be more reasons which cause such issue.
We have servers in different places over the world and network configuration is very complex, so there can be a specific issue sometime. For example your account can work for us in Europe, but not for you in Asia.
In such case, it is very helpful, if you help us to identify the problem directly from your place.
To help us, you can make couple of simple calls in your cmd (if you have windows OS) or in terminal (if you have linux or mac) and send us a result. You can send us a screenshot or copy a text from the result in a text file.
Examples:
PING
First, you can make a ping to find out if there is a packet loss or not.
Linux an Mac users:
Open your terminal and enter the following command:
ping -c10 YOUR_ACCOUNT.postaffiliatepro.com
Windows users:
Open your CMD and enter this command:
ping -n 10 YOUR_ACCOUNT.postaffiliatepro.com
Result:
TRACEROUTE
Next step would be check a traceroute. Traceroute is a network diagnostic tool for displaying the route (path) and measuring transit delays of packets across an Internet Protocol (IP) network.
Linux an Mac users:
Open your cmd or terminal and enter such command:
traceroute your_account.postaffiliatepro.com
Windows users:
Open your cmd and enter such command:
tracert your_account.postaffilaitepro.com
Result: