If you are able to track the sale or lead commission, but the value appears incorrect, there may be several potential issues to consider.
1. Review Your Commission Settings
The fixed cost setting means that this amount is subtracted from the original total cost before the commission is calculated. As a result, the final commission may differ from what you expect.
2. Plugin Influence
The activation of the Top Level Affiliate Commission plugin (or any similar plugin) can also lead to confusion. This plugin allocates a percentage-based commission to the top-level affiliate, which may affect the calculated amounts.
3. Examine Your Sale Tracking Code
There is an option to hardcode the commission value, so it is possible that this is influencing your results.
By reviewing these areas, you can identify and correct the source of the discrepancy in commission values.