- Upgrading Trial account to a paid plan
- Account usage summary
- Viewing all invoices
- Changing subscription plan
- Adding/removing addons
- Updating billing info
- Updating payment details
- Stopping Post Affiliate Pro account
- Resuming account billing
You can manage your account's billing information in the My Account section, which is available depending on the theme:
- after clicking on the ♥ icon in the menu under your name and profile image in case of the Coupe theme,
- after clicking on the ♥ icon in the top right corner of your merchant account in case of August, Midnight City, and WooPrice themes,
- or after navigating to Start > ♥ My Account in case of the Coupe window theme.
After clicking on the icon, a new browser tab with the My Account section will be opened.
Upgrading Trial account to paid plan
It is recommended to upgrade your account after choosing your plan, as it is possible to change your subscription plan only once per day and also to avoid additional early charges according to the logic explained in our invoicing article.
Upgrading to a paid plan is irreversible and you will not be able to go back to the Trial plan once you upgrade.
To upgrade your Trial/Free account to a paid plan, navigate to the My Account section, choose your preferred plan by clicking on it, and click on the "Go to checkout" button.
Double-check the payment summary, add or remove optional addons if needed, and confirm the upgrade by clicking on the change confirmation button.
Please pay attention to the Payment Summary section and confirm the plan upgrade only after checking and confirming that the price you are going to pay is correct.
After confirming the change of the plan, fill out the billing details form. The name, email, country, city, address, and zip/postal code are mandatory fields.
Customers from the EU have the option to fill in also the VAT ID field. Customers from Slovakia can additionally fill in also IČO and DIČ fields.
Proceed to the next step and choose your preferred payment method. You can choose to pay using a credit card or PayPal. If you choose the credit card, please insert the card details into the fields below the payment methods. If you choose PayPal, a clickable PayPal button that will open a new pop-up PayPal page will be displayed instead. When you are done, hit Finish. Our Payment processor will now try to charge your account.
After upgrading, your account will be automatically refreshed which will put your account into a maintenance mode for a little while. During this time, your account will be upgraded to the version you chose during the upgrade process.
You may notice an immediate request for a small charge as you try to upgrade to the paid plan (usually 1€). This is a temporary authorization charge when you add a payment card in order to validate your credit or debit card.
Account usage summary
Customers on paid plans can review their current account usage for the current billing period in the Current summary section. This section displays the total price for the usage for the current period, the amount that has been paid so far during this billing period, and the amount that will be charged extra on the next billing day due to changes in account usage during the current period.
You can also download the breakdown of your current pre-paid usage in PDF format using the Download button, or check the history of all summaries. There can be more invoices generated for a single billing period depending on the changes in the account usage.
For a better understanding of this section and the prices displayed in it check our invoicing explanation article as well.
Viewing all invoices
In the My Account section navigate to the Invoices section to see all of your previous invoices. You can also download the invoices in PDF format using the Download button.
Changing subscription plan
To change your account's subscription plan, navigate to the My Account section, choose your preferred plan by clicking on it, and click on the "Go to checkout" button. Double-check the payment summary, add or remove optional addons if needed, and confirm the plan change by clicking on the change confirmation button.
It is possible to change your subscription plan only once per day.
Downgrading the plan might result in some features becoming extra paid. Whether a feature is extra paid or included in a plan can be found on our pricing page.
To add or remove optional addons, navigate to the My Account section, choose your current plan by clicking on it, and click on the "Change addons" button. On the next screen add or remove optional addons, double-check the payment summary, and confirm the change by clicking on the change confirmation button.
You can change your addons multiple times per day.
Updating billing info
Anytime after the upgrade of your account, you are able to update or change your billing information that is used on invoices by navigating to the Billing info section.
Updating payment details
Anytime after the upgrade of your account, you are able to update or change your payment method by navigating to the Payment details section.
Stopping Post Affiliate Pro account
You are able to stop your account by stopping the billing from the My Account section. Once you'll stop the billing, your account will remain active until your current billing period ends, and after that, you won't be charged anymore and your account will be suspended.
Please note that accounts are by default terminated from our servers after 3 months of suspension.
Resuming account billing
If your Post Affiliate Pro account billing is stopped, you can also resume it from the My Account section by clicking the "Resume billing" button in the Overview section.
Resuming your billing is required if your account got suspended due to a failed payment and our team re-activated your Post Affiliate Pro account.