"The Subdomain Is Blocked" Error During Trial Account Signup
When creating a new trial account for Post Affiliate Pro, you may encounter the following error message on the signup form:
"The subdomain is blocked. Please contact our support to authorize it."
This article explains why this error occurs and what you can do to resolve it.
Why Does This Error Occur?
This error is triggered when the subdomain you entered during signup contains one or more words from an internal blocklist. This list includes terms that have been identified as commonly used by scammers or malicious third parties. The list of blocked words is not disclosed publicly for security reasons.
How to Resolve It
If you encounter this error, you have two options:
Option 1: Contact Support for Authorization
You can reach out to the support team directly and request that your account be created with the blocked subdomain. The support team can manually authorize and create the account on your behalf.
Option 2: Use a Different Subdomain and Set Up Domain Parking
Steps:
- Complete the signup process using a different, non-blocked subdomain.
- Once your account is created, use the Domain Parking feature to configure a custom domain of your choice.
This allows you to use the domain you prefer without being restricted by the subdomain chosen at signup. For detailed instructions on how to set up domain parking, refer to the Post Affiliate Pro Domain Parking Guide.
Summary
| Situation | Recommended Action |
|---|---|
| You want to keep the blocked subdomain | Contact support to authorize it |
| You are flexible with the subdomain | Sign up with a different subdomain, then use domain parking |
If you are unsure why your subdomain was blocked, you can always contact support for clarification or assistance with choosing an acceptable subdomain.